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We all run into a lot of different people in our day-to-day business. After a while we get triggers as to how things might go.…

“I hate lawyers” was how a client answered the phone. No hello, hi John, or similar. Just, “I hate lawyers.” And obviously not referring to…

We were watching Star Trek Discovery, during one scene they fired off some pods to a planet’s surface, and to describe what they were doing…

I was talking with (helping) a person who has a very small advisory firm about a recent conversation he’d had with a prospective client. He…

There’s the old question, “Who’s the most important employee at a hotel?” and the answer is, the doorman (or doorwoman). They’re the first-person guests see…

At the end of 2020 The Wall Street Journal had a feature article, co-authored by their four technology and related columnists, titled, “The Tech That…

Covid has been wicked to a lot of people. It’s been a business boom for some. It’s changed everybody’s life in some way. And we’ve…

Don’t you wish you could have a PR machine like Russell Wilson? For the last couple of weeks he’s been a regular story in the…

Let’s start 2021 on a happy note. On January 2 in the Wall Street Journal there was a column by Susan Pinker titled, “Dogs Really Do Make…

The recent meeting of Seattle U Family Business Exchange (companies with multiple generations in the business) two of the presenters showed there are multiple ways…