September 14, 2012
Making an Impact
Recently my Rotary club (Bellevue Breakfast) held our annual changing of the officers' dinner and party I was the outgoing president and I was honored…
September 5, 2012
How to Lose a Customer
Here is a story that is one of many poor customer-service experiences I've had at our family cabin. You'd think small-town businesses in an area…
September 2, 2012
Innovating, Adapting and Implementing
The May 23, 2012 Wall Street Journal had a feature article titled, "You Call That Innovation?" The article discussed the overuse of the word innovation and noted…
August 29, 2012
Marketing – Know your Audience
I get updates for industry groups of which I'm a member on LinkedIn. After an exchange with a friend about one of these I wrote…
August 21, 2012
Have a Passion for what(ever) you do
I was talking with a friend who's in his mid-sixties and retired. Our discussion turned to a mutual acquaintance who's 70 and still working hard.…
July 26, 2012
Video Podcast – Relationships are Key
http://youtu.be/4JjWuojir1Q Get Started With A Consult
July 25, 2012
Speed Rules
We’re on an airplane, in the air about 15 minutes and the captain announces there’s a problem with the cabin pressure and that we’re returning…
July 12, 2012
Change in the 21st Century
Since college days I've been a huge fan of Sherlock Holmes. I've read all the stories at least twice, watched the old PBS episodes and…
July 10, 2012
Communicating: High Tech & High Touch
I recently sent this to my clients who are searching for a business to buy. Based on some of their feedback I thought you'd be…
