October 11, 2012
Contradictory Behavior Doesn’t Cut It
I was enjoying dinner with an old friend (Bob) and somehow we got on a topic of people with contradictory behaviors. It seems we both…
September 30, 2012
Run Like a Jamaican
The 2012 London Olympics are over and the tiny country of Jamaica (population of 2.7 million) dominated the sprint events. They took 10 of 14…
September 28, 2012
Coasting is for Bike Riding not Business
While driving on I-90 over Snoqualmie pass and through Eastern Washington we encountered numerous drivers in the left lane who were slowing the cars behind…
September 26, 2012
Get Rid of Bad Customers
We ordered grilled sardines at a wonderful tapas restaurant and our waiter told us not to get them because they weren't very good. How often…
September 24, 2012
The Grateful Dead were Right: Don’t Horde your Knowledge
We recently went to a concert (Grace Potter & the Nocturnals) and even though the tickets stated no video recording, no audio recording and no…
September 22, 2012
Is your Image what you want it to be?
I caught a commercial for the Chevy Volt and said to my wife, "Why would Chevy (or any company) want to associate with someone who…
September 20, 2012
Why your Business Won’t Grow (with real life examples)
No excitement Walk into Jon's company and the first thing you notice is that the employees all seem to shuffle and slouch as they sit…
September 19, 2012
Is it About You or Your Customers?
I'm at a dinner with six other people at a boutique restaurant. The maitre d seats us and then goes into a long and rambling…
September 18, 2012
Carve our your Niche
After a recent board meeting for my Rotary club (Bellevue Breakfast) I shared my membership philosophy with our membership director. I pointed out that Penney's…
September 16, 2012
Create a Competitive Advantage for your Job or your Business
The July 5, 2012 Wall Street Journal had a front page article title, "Their Jobs Can't be Exported." The gist of the article was that the more personal the…
