September 9, 2012
Trends and Lessons in Business Buy-Sell
The April 2012 issue of Mergers & Acquisitions magazine, published by ACG, had a large article titled, "Standing Out in a Private Equity Crowd." It…
September 5, 2012
How to Lose a Customer
Here is a story that is one of many poor customer-service experiences I've had at our family cabin. You'd think small-town businesses in an area…
September 2, 2012
Innovating, Adapting and Implementing
The May 23, 2012 Wall Street Journal had a feature article titled, "You Call That Innovation?" The article discussed the overuse of the word innovation and noted…
August 31, 2012
Managing the Fast Track
Recently The Wall Street Journal had an article on single people getting off the fast track. Their main example was a lawyer whom left a big law…
August 29, 2012
Marketing – Know your Audience
I get updates for industry groups of which I'm a member on LinkedIn. After an exchange with a friend about one of these I wrote…
August 23, 2012
Everybody needs a Confidante
Over the years I have "joked" that half of my job is being a counselor or a quasi-therapist. I hear family secrets, I've been told…
August 21, 2012
Have a Passion for what(ever) you do
I was talking with a friend who's in his mid-sixties and retired. Our discussion turned to a mutual acquaintance who's 70 and still working hard.…
August 14, 2012
Do you know when to go deep?
There are times to go deep into details and times to stay at the 30,000-foot level. I often say that I’m on a balance beam…