September 20, 2012
Why your Business Won’t Grow (with real life examples)
No excitement Walk into Jon's company and the first thing you notice is that the employees all seem to shuffle and slouch as they sit…
September 19, 2012
Is it About You or Your Customers?
I'm at a dinner with six other people at a boutique restaurant. The maitre d seats us and then goes into a long and rambling…
September 18, 2012
Carve our your Niche
After a recent board meeting for my Rotary club (Bellevue Breakfast) I shared my membership philosophy with our membership director. I pointed out that Penney's…
September 16, 2012
Create a Competitive Advantage for your Job or your Business
The July 5, 2012 Wall Street Journal had a front page article title, "Their Jobs Can't be Exported." The gist of the article was that the more personal the…
September 14, 2012
Making an Impact
Recently my Rotary club (Bellevue Breakfast) held our annual changing of the officers' dinner and party I was the outgoing president and I was honored…
September 9, 2012
Trends and Lessons in Business Buy-Sell
The April 2012 issue of Mergers & Acquisitions magazine, published by ACG, had a large article titled, "Standing Out in a Private Equity Crowd." It…
September 5, 2012
How to Lose a Customer
Here is a story that is one of many poor customer-service experiences I've had at our family cabin. You'd think small-town businesses in an area…
September 2, 2012
Innovating, Adapting and Implementing
The May 23, 2012 Wall Street Journal had a feature article titled, "You Call That Innovation?" The article discussed the overuse of the word innovation and noted…
August 31, 2012
Managing the Fast Track
Recently The Wall Street Journal had an article on single people getting off the fast track. Their main example was a lawyer whom left a big law…
