November 14, 2013
Business Owners Need To Attack the Pylon
In football there’s a flexible pylon four inches square and 18 inches high on the end of each goal line, it’s in-bounds and where the…
October 30, 2013
When You Do What You Love Doing – It Shows
It's really easy to point out bad customer service and bad business practices, maybe because there are so many examples. However, every so often there's…
October 24, 2013
The Value of (Others) Common Sense
I was reviewing some notes for a talk and the last comment I had written was, "Use common sense." This applies to more than just…
October 22, 2013
The Value of the Owner to the Business’s Value
Every so often I hear the statement, “the business is so well run you can hire a manager for $50-60,000 a year to keep it…
October 18, 2013
AAA – Not to the Rescue
If the only way a buy-sell deal can be made to work is because of AAA, it's probably not worth doing. AAA stands for: Adjustments…
October 16, 2013
First Impression – Not Always What It Seems
I was at a professional group meeting recently, we broke into small groups to discuss an issue and the first thing one person blurted out…
October 9, 2013
It’s Powerful – Word-of-Mouth Marketing
We hear a lot about word-of-mouth marketing, so, what exactly is it. Here’s an example. In January we got a Hurom slow juicer and started…
October 7, 2013
Putting Your Customers Last (Don’t Do It)
I was recently at a high-end resort and wanted to use the gym. There were two gyms, one in the main building, a short walk…
October 5, 2013
Beware of Outside Feedback (It’s Probably Useless)
It's been a long time since I've experienced rain as we did at the University of Washington football game last Saturday. We were soaked under…
October 3, 2013
SBA Acquisition Loans – A Win-Win-Win Especially for the Seller
Pre-Great Recession - banks competed for business acquisition loans and I remember one client's summary that had eight banks, eight approvals, seven banks using the SBA…
