In my (business) world I run into a lot of overthinking. Smart people who make things complicated trying to add perfection versus simplicity. People who…
I'll write this without giving any examples from airlines, cable companies or cell service providers. In the same week the first two items happened and…
Think of the following situations: Union negotiations are intense and the parties often can’t stand each other. Pro sports are extremely competitive and tempers often…
In February I wrote about business sellers’ unrealistic expectations when it comes to what they think their business is worth. In the past I’ve written about…