A recent newsletter from Business Brokerage Press had an article applicable to all businesses. Its title was, “Are You Shaking Hands Or Hitting Send.” The…
In my (business) world I run into a lot of overthinking. Smart people who make things complicated trying to add perfection versus simplicity. People who…
I'll write this without giving any examples from airlines, cable companies or cell service providers. In the same week the first two items happened and…