September 21, 2018
Trust Versus Prospecting
I am getting really tired of people asking me to connect on LinkedIn and then prospecting me. What looks like a networking connection turns into…
September 19, 2018
Revisiting an Old Friend – The Importance of Employees
I read a short article recently where the writer was describing his frustrating experience when making a food and beverage order, which he repeated twice,…
September 17, 2018
When All Employees are on the Same Page…
At a meeting with a group of clients last week our presenter, my friend Hugh Blane, asked an interesting question – “Can every employee articulate…
September 12, 2018
When Free is Best
We had just begun a multi-hour car trip, tuned the radio to XM’s Bruce Springsteen station, and they were starting a replay of one of…
September 5, 2018
One Track Minds Means Inefficiency
I look across the lake (figuratively) at Seattle and its City Council. I see a bunch of single issue councilmembers with no big picture focus…
August 29, 2018
Predicting Business Success and Sports Drafts – A Crapshoot
We were trying to help a young friend of the family with his job search (before and after insisting he meet with Matt Youngquist at…
August 27, 2018
Getting the Owner Out of the Way
I posted recently about seeing a rash of mangled financial statements. I wrote it’s my top item owners should fix to increase value, and just…
August 24, 2018
Wanted: Accurate Financial Statements
Once again I’m in the middle of a deal where the seller treats accounting like a weak little step-sister. Garbage in-garbage out syndrome, co-mingling businesses,…
August 22, 2018
You’re Camping, You Don’t Need to Wear Underwear
We were fishing along the shore and came across the campsite of a group of early-teen canoeists who were just waking up and making breakfast.…
August 21, 2018
Moving a Deal Along with Empathy
When working with business buyers and sellers I’ve found those who demonstrate empathy to those on the others side get things moving faster (than those…
